Follow your passion

Are you looking to make a BIG impact? At Zeta, we pursue an unprecedented combination of high academic achievement and social-emotional development for our students. We insist that every student receives a world-class education while fostering a love for learning. We are passionate about changing the landscape of public education in New York City and beyond, and we are uncompromising in our mission.

Currently, we operate multiple elementary and middle schools in the Bronx, Upper Manhattan, and Queens. We plan to grow and open 1-2 schools each year because children in every community deserve excellent, equitable education. Join our growing team today, and be a change agent for children.

Our Network office is located at 401 W. 218th St., New York, NY 10034. Our Network team follows a hybrid work schedule: we work in-person from our office on Tuesdays and Thursdays with optional remote days on Mondays, Wednesdays, and Fridays, if your team’s scope of work permits.

Deliver powerful results

We are seeking an Associate Director of Creative Operations with a proven record of turning creative ambition into reliable execution. As a senior leader on Zeta’s Engagement & Impact team, you will own the systems, processes, and workflows that move creative, marketing, and communications work from concept to reality—ensuring quality, clarity, and consistency at scale.

You will serve as the operational owner of creative delivery, partnering closely with creative and communications leaders to protect creative intent while translating priorities into executable plans. This role ensures that Zeta’s brand and storytelling show up with integrity across every touchpoint.

In this role, you will be responsible for delivering:

• A clear intake and prioritization system that balances creative ambition with capacity, timelines, and impact
• End-to-end project plans for major initiatives—including campaigns, enrollment moments, family communications, brand launches, school openings—with defined milestones, owners, dependencies, and decision points
• A centralized production calendar providing real-time visibility into creative, marketing, and communications work, surfacing risks and tradeoffs early
• Defined workflows and review processes that preserve creative intent from concept through final execution, reducing rework and last-minute urgency
• Reliable communications workflows for internal, executive, and family-facing messaging, including review paths and approval checkpoints
• Active stewardship of creative quality, partnering with leaders to uphold craft, clarity, and brand standards through delivery
• Effective vendor and partner management across physical, digital, and experiential work
• Ongoing process improvements that strengthen throughput, reduce friction, and support scale without sacrificing coherence
• Wearing multiple hats as a part of a lean scale-up team, supporting the work of others on the team and taking on new projects and tasks as needed

Join our purpose-driven community

Zeta teammates are lifelong learners who live with child-like joy and a deep sense of purpose. We disrupt the status quo and tackle problems together. Our team stands united by our commitment to a limitless future for every child. Our Zeta team is comprised of top talent with incredible schooling and private sector experience. At Zeta:

• We are passionate about our mission of providing world-class education to all students
• We bring a mindset of growth, flexibility, and openness to feedback
• We are hungry and determined to not only meet our goals, but surpass them
• We are humble, willing to put the team’s needs ahead of our own, and committed to contributing to a collaborative work environment
• We have a high bar for excellence and sweat over the details
• We are caring and put team over individual at all times

We are accepting applications on a rolling basis. The salary range for this position is between $110,000 and $130,000. New hires can expect to be brought into the organization at a salary at or near the start of the range, depending on relevant experience and internal equity. Compensation is based on our salary scales. This position is eligible to receive an annual discretionary, merit-based performance bonus.

How does Zeta invest in you?

We offer great benefits:

• Comprehensive and affordable medical, dental, and vision plans
• Flexible spending accounts for eligible medical purchases and commuter expenses
• 403(b) retirement plan; Zeta offers matching contributions toward your savings
• Competitive compensation

We provide awesome perks:

• Monthly stipend for wellness and lifestyle expenses (Gym memberships, salon appointments, concerts – it's up to you!)
• 4 live therapy sessions per month through Talkspace, and a free Headspace subscription
• MacBook Air, and specified monthly reimbursement for use of mobile phone
• Fully stocked teacher workrooms with favorite snacks and Nespresso machine
• Zeta swag, team outings, and NYC's finest sweet treats
• Books for professional development

We care deeply about your personal and professional growth:

• Clear pathway to professional growth
• Consistent feedback and support from managers and teammates
• Community Circle practice to build and strengthen our sense of team
• Interactive Mindfulness and DEIJ programming

Apply Now!

Equity is at the heart of our mission. We have a deep commitment to pursuing diversity and striving for equity. Zeta is an equal opportunity employer. Candidates of all backgrounds are encouraged to apply. Work authorization is required (candidate must have permanent authorization to work in the U.S.).