Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com.

People Operations Associate

Public Consulting Group (PCG) is currently seeking a People Operations Associate to join our Human Capital Management (HCM) team. For the right, motivated individual, there is an excellent opportunity to provide guidance on any of the following HR functions.

Duties and Responsibilities

• Responsible for the overall coordination, implementation, and execution of Human Resources projects ensuring consistency with company strategy, commitments and goals.
• Partner with the HR team and Sr. Director People Operations to define scope of project, build business case for review board meeting, define project team members, and project timeline. Oversee project steps and ensure project is completed on time. Alert team to any delays or challenges and help to identify a solution.
• Review HR processes within Workday and define areas for optimization, automation, and simplification.
• Participate in requirements sessions and testing for approved updates in Workday
• Review HR SOPs and Process flow maps for accuracy and make updates as appropriate.
• Conduct Exit interviews and build client ready PowerPoint slides for HR team to utilize showing summary of results and insights
• Send departing employees offboarding paperwork
• Complete Verification of Employment letter requests
• Respond to policy related questions
• Conduct I-9 "visual assessments" for new hires and assist Compliance lead with audits or other I-9 related tasks as needed
• Complete Workday tasks daily in support of HR team
• Pull data as needed for HR team, analyze and provide client ready Powerpoint slides
• Answer escalated Workday Help tickets
• Help develop and lead New People Manager training on monthly basis
• Help develop and co-lead monthly People Manager Learning Series
• Support HR team as needed during Annual Talent Calibration cycle, Compensation Cycle, Reductions in Force, Role Eliminations, Reorganizations, Involuntary Departures
• Prepare Separation packages and talking points
• Assist with other duties as needed to support the HR team

Required Skills

• Critical thinking and problem solving
• Planning and organizing
• Strong written and verbal communication skills
• Strong presentation skills
• Customer Service
• Workday experience
• Strong Excel skills and data manipulation (pivot tables and VLOOKUP)
• Data Analysis skills, Strong PowerPoint skills
• Process Flow mapping tool experience
• Project Management
• Consulting
• Work autonomously
• Exercise a high level of discretion and confidentiality

Education: Bachelor’s degree or equivalent experience

Experience: 5+ years of direct work experience in Human Resources role

Compensation:

Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.

PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship.

EEO Statement:

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.