Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com.

Our Human Services team helps state and municipal human services and economic development agencies keep their promises—responsibly and sustainably—to the children, adults, and families they serve. Join us and use your professional skills to build stronger communities and better serve populations in need by making meaningful and lasting changes in government organizations.

Services:

• Program Consulting

• Finance Consulting and Billing Services

• Applied Technology

• Outsourcing and Operations

• Strategy

• Project and Grants Management

• Assessments and Feasibility Studies

We are seeking a part-time administrative clerk to be primarily responsible for collecting, scanning, tracking, and distributing correspondence among the Social Security Administration, client personnel, and the PCG team.

Duties and Responsibilities

• Processes incoming and outgoing mail (USPS, Fedex/UPS, and Email).

• Picks up mail and other correspondence from Post Office and client office.

• Scans and labels documents.

• Files and organizes electronic and hard copy documents.

• Distributes scanned mail and other documents to team and client personnel.

• Coordinates shipping through USPS, UPS, and FedEx.

• Conducts outreach to client personnel via email.

• Answers customer service phone line and email.

• Enters and reviews information in databases.

• Tracks and reports on various documents.

• Prepares and makes bank deposits.

• Compiles any missing information from documents received.

• Updates documents.

• Creates template documents.

• Proactively communicates with management regarding workload/questions.

• Meets specific performance metrics.

• Schedules maintenance of office equipment.

• Assists with other duties as assigned.

Required Skills

• Excellent verbal and written communication skills.

• Ability to work independently or with a team

• Attention to detail

• Strong organization skills and ability to prioritize tasks

• Strong analytical skills

• Microsoft Office applications, specifically Outlook, Excel, Teams, and Word

Qualifications

• High School diploma or equivalent

• Experience in similar support role in a professional office

Supervisory Responsibility

• None

Working Conditions

• Office setting; Hybrid work available based on business need

• Requires walking, lifting, and carrying

The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.

Compensation:

Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.

Salary: $23 to $25 per hour

PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship.

EEO Statement:

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.