Company Description

KIPP New Orleans Schools (KNOS) is a non-profit network of 13 college/career-preparatory, public charter schools serving approximately 5,000 elementary, middle, and high school students, and over 2,000 alumni. While each of our schools is as unique as the community to which it belongs, we are united around a shared promise: To build academically excellent schools that create unlimited opportunity for all students. For 20 years, we have a proven track record of preparing students for success in college, career, and beyond.

At KIPP, you have the freedom to innovate and the support to grow. You never stop learning, and you’re part of a national network that’s leading the way in getting students from underserved communities to and through college, and beyond. As the largest charter school management organization in New Orleans, we serve nearly 15% of the city’s students, so we need passionate teammates to join us to make their impact at KIPP. Where will YOU take us? Click here to learn more about teaching and working at KIPP!

Job Description

The Temporary Operations Intern provides hands-on, on-the-ground support to ensure smooth daily operations at KNOS campuses. You’ll jump in where needed across several critical workstreams—family communication and events, food service, student recruitment & enrollment, transportation, attendance, and technology & equipment—so students and teachers can focus on learning.

The responsibilities and essential functions of the role include:

General Ops, Family Communication & Events

• Staff front desk/phones; route questions and log messages.

• Draft/send family updates (texts, flyers) from templates; maintain contact lists.

• Event setup/teardown, materials prep, check-in, wayfinding.

Food Service & Cafeteria Maintenance

• Support meal service flow, daily counts, and line supervision.

• Record check deliveries as directed; report issues to vendors/custodial.

Transportation

• Assist with arrival/dismissal (car line, bus staging, walker supervision).

• Update bus rosters and late bus logs; communicate scripted updates.

Student Attendance

• Run daily reports; place same-day outreach calls/texts using scripts.

• Document outcomes and escalate patterns to the attendance lead.

Technology & Equipment

• Check in/out devices; track inventory/condition.

• Triage simple issues (password resets, chargers) and open IT tickets.

Facilities, Maintenance & Custodial

• Submit/track work orders; room setups and furniture moves (with safe lifting).

• Conduct simple cleanliness/safety walk-throughs and report hazards.

Data Collection & Analysis

• Enter/update records in spreadsheets/SIS from clear source docs.

• Produce basic counts/charts from templates; double-check for accuracy.

Finance, Procurement & Supply Management

• Collect quotes, prepare order carts, match packing slips to invoices.

• Re-stock classrooms; update supply inventories; log petty-cash receipts as directed.

Student Information & Testing

• Prep testing rooms, seating charts, materials, and device readiness.

• Staff check-in, timing, and materials return under a certified proctor’s lead.

Risk Management, Safety & Security

• Support visitor sign-in/badging; verify IDs per checklist.

• Help with drills (line sweeps, headcounts) and log incidents to the system.

Qualifications

The following are required for the role:

• High School Diploma or Equivalent

• Proficiency in all Google and MS Office Suite applications, including Google Docs, Google Sheets, and Outlook

• A personal affinity to our mission and vision, as well as demonstrated commitment to our 5 core beliefs - Relentlessness, Elevation, Achievement, Community, and Hope.

• Successful completion of State and Federal Criminal Background Check: All offers are considered pending until the successful completion of a professional reference check, including your most recent supervisor, as well as a state/federal background check.

The following are strongly preferred for the role:

• Prior experience in school operations, camps, hospitality, retail, or events.

• Bilingual (English/Spanish or English/Vietnamese).

• Familiarity with student information systems and ticketing platforms.

Commitments:

• Maintain a friendly, respectful, professional and courteous attitude with all people, including all KNOS employees, Board members, community and philanthropic partners, funders, and vendors.

• Model superior customer service behavior by maintaining positive relationships with all KNOS stakeholders.

• Contribute as a positive and effective team member; work effectively with other team members to accomplish KNOS goals.

• Be prompt and available for flexible scheduling; be honest and fair in all professional dealings.

Physical & Mental Demands:

The physical demands and environmental conditions described below are representative, but not exhaustive, of those that must be met by an employee to successfully perform the essential functions of the role. All of these physical requirements should be able to be performed with clarity, coherence and connectedness of the KNOS vision, and reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• While performing the duties of this job, the individual is regularly required to communicate information and ideas effectively so others will understand. Must be able to exchange accurate information in these situations, including noisy environments such as cafeterias and playgrounds, to more moderate situations such as classrooms or large group professional settings

• Specific vision abilities required by this job include the ability to observe details at close range (within a few feet of the observer).

• Read, analyze, and interpret data (emails, memos, letters, etc.) and maintain visual attention and mental concentration for significant periods of time.

• Able to sit and work at a desk/computer for extended periods of time and lift/move up to 30 lbs occasionally

Work Environment:

• This is a 100 % on‑site position. The duties described above are essential functions that require the employee’s physical presence at the work location; they cannot be performed remotely. Duties are performed in an office environment and may require traveling to other school facilities using employee's personal transportation.

• This role routinely uses standard office equipment such as laptop computers and various digital devices.

• This is a full-time position; days and hours of work are typically Monday through Friday, 8:00 AM to 4:00 PM. Occasional evening and weekend work may be required as job duties demand.

Work Authorization:

• Applicants must be currently authorized to work in the United States for any employer.

Additional Information

• Compensation: $15 and hour

• Duration: Temporary assignment through December 19th, 2025

Disclaimer:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This job description is designed to outline the primary duties, qualifications, and job scope for this particular position, but does not limit the employee or KNOS to only the work identified herein. It is our hope and expectation that employees will offer their services, experiences, ideas, and innovation as necessary to ensure the success of our endeavors.

This job description shall not constitute or be construed as a promise of employment or as a contract between the KNOS and any of its employees.

KIPP New Orleans Schools is an Equal Opportunity Employer:

At KIPP New Orleans Schools, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, disability, sexual orientation, gender identity and/or expression, marital status, veteran service, genetic information, family or parental status, or any other status in accordance with applicable federal, state and local laws. KNOS expressly prohibits any form of unlawful employee harassment based on any of the characteristics listed here. Improper interference with the ability of KNOS employees to perform their expected job duties is absolutely not tolerated.

KNOS complies with applicable state and local laws governing non-discrimination in employment in every location in which the KNOS has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.