Facilities Technician
Dream (Formerly Harlem Rbi)
Operations
New York, NY, USA
USD 60k-70k / year
Posted on Aug 22, 2025
Originally founded in 1991 as Harlem RBI, DREAM has grown to annually serve more than 2,500 youth across East Harlem and the South Bronx through a network of seven PreK-12, extended-day, extended-year DREAM Charter Schools and community sports-based youth development programs. Through our commitment to rigorous academics, social-emotional learning, deep family and community engagement, and health and wellness, we create lifelong learners who are equipped to fulfill their vision of success in and out of the classroom. We dream big, as well, with an aggressive five-year plan to expand to serve 3,500 students across seven schools—growing our organization’s impact and leveling the playing field for all children. To learn more, visit wearedream.org.
The Facilities Technician is a dynamic individual who can serve as a reliable team player and is willing to learn. The Facilities Technician ensures the ongoing functionality and aesthetic of DREAM facilities by performing multi-disciplinary maintenance and repair services in the areas of carpentry, painting, plastering, equipment servicing, and minor plumbing and electrical. The Facilities Technician will be responsible for ensuring effective and efficient day-to-day facility operations, managing preventative maintenance, overseeing building staff, managing vendors to provide critical building services, and maintaining facility budgets. Like all DREAM employees, the Facilities Technician should demonstrate a strong commitment to the mission and values of DREAM and should have substantial expertise in all areas of responsibility. The Facilities Technician reports to the Senior Facilities Manager.
Responsibilities
- Maintenance and Repairs
- Manage the development and execution of facilities management and preventive maintenance plans;
- Ensure appropriate expertise and resources are in place to meet requirements and respond to requests in a courteous, timely, and highly effective manner;
- Manage the repair, maintenance, and continuous operation of all building systems including: fire/life safety, mechanical (HVAC, plumbing), electrical (lighting control equipment, bulb replacement, UPS, light construction (painting, doors, locks), digital systems (fire alarm, card access, CCTV security access systems), elevator control, Building Maintenance System (BMS), audio-visual systems, etc.;
- Perform documented daily rounds of all critical equipment (boilers, HVAC, fire-life-safety systems) and high-traffic areas, escalating abnormalities immediately;
- Complete maintenance and repair assignments (in accordance with all applicable codes and regulations) using various hand and power tools, and/or measuring and testing equipment;
- Performs basic plumbing, carpentry, painting, plastering, equipment servicing and minor electrical tasks;
- Demonstrate familiarity with the operation, preventive maintenance, and safety procedures for all major facilities equipment.
- Work independently to complete scheduled preventative maintenance and project assignments;
- Construct, install, and relocate wall panels, racks, shelves, and equipment, working from blueprints and/or verbal instructions;
- Inspect building envelope systems for defects. Performs minor repair work to roofs, walls, doors, etc.;
- Perform periodic maintenance checks and scheduling;
- Operate and maintain in a safe and operational condition all tools and equipment necessary to carry out job functions and responsibilities.
- Teamwork and Collaboration
- Foster an atmosphere of teamwork among building staff, school staff, and contractors;
- Meet weekly with the campus Director of Operations (DOO) to review open work orders, upcoming projects, and any operational risks;
- Communicate proactively with principals and front-office staff about planned work that could affect instruction or after-school programs;
- Represent the company to external vendors in a manner that maintains the integrity and enhances the reputation of the organization.
- People Leadership and Workflow Organization
- Coordinate shift coverage and foster a culture of safety, professionalism and service among campus facilities staff;
- Serve as the primary facilities point-of-contact for an assigned campus, providing daily direction, coaching and performance feedback to the porter and or associate(s) and any outsourced custodial crew;
- Act as campus administrator for the computerized maintenance-management system (iOffice): assign tickets, communicate status to requestors, and ensure all non-custodial and custodial tickets are closed on time and to quality standards across all shifts;
- Manage, escort, and supervise all vendor/contractors visits, verify full-scope completion, end-to-end by conducting pre- and post-work walkthroughs, verifying that the full scope is completed on schedule and to DREAM standards, documenting deficiencies, and signing off before turnover to school staff;
- Order, inventory, and maintain facilities inventory including critical parts, equipment, custodial supplies and PPE; place replenishment orders, receive deliveries and distribute items to secure storage or point-of-use locations;
- Ensure porters maintain building perimeter, play yards and delivery areas free of litter, debris and snow/ice; arrange vendor support when additional resources are needed.
- Miscellaneous
- Participate in network-wide on-call rotation; provide on-site support for after-hours building emergencies and document incident follow-up actions;
- Use smart phones, computers and or electronic equipment to fulfill job functions;
- Recommend repairs and procedures that are beyond the scope of responsibilities, skill or experience, outlining the work needed and specifications required of an outside vendor/contractor to the Network Director of Facilities for approval;
- Participate in interviewing, onboarding and skills training for campus facilities personnel;
- Perform other tasks as necessary or assigned.
Qualifications
- High School Diploma or its equivalent, required;
- A minimum of one year of experience in facilities, construction or maintenance, required;
- Demonstrated general knowledge, experience, and proficiency in several areas of maintenance (e.g., plumbing, painting, carpentry, masonry/concrete/tile, window glazing, electrical, mechanical, HVAC and boiler systems, roof repair, plastering/spackling, field/playground maintenance, and furniture repair);
- Strong written and verbal communications skills;
- Strong time management skills;
- Any current FDNY certificates of fitness, HVAC or plumbing certifications a plus;
- Excellent organizational and problem-solving skills;
- Strong attention to detail;
- Commitment to the mission and goals of DREAM;
- Ability to commute between school sites via public transportation and/or Uber;
- Exhibit a personality that demonstrates interpersonal skills to relate well with students, staff, administration, parents and local community.
Working Expectations
- Full-time, with some evenings required, and occasional weekend hours.
- Eligible for overtime
- Primary work location is 20 Bruckner Blvd., Bronx, though some work may be required at times at DREAM’s other locations in East Harlem and the South Bronx.
Physical Demands of Position
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities and functions of the job and are not meant to be all inclusive. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential responsibilities and functions of the job.
- Unless reasonable accommodations can be made, while performing this job the staff member shall:
- Stand, walk, bend, reach overhead, lift heavy objects, climb ladders, work at heights, and in tight spaces.
- Reach with hands and arms and use hands and fingers to handle objects and operate tools, computers, and/or controls.
- Use close vision, color vision, peripheral vision and depth perception along with the ability to focus vision.
- Ability to lift up to 50 pounds and have no difficulty bending, standing, climbing or walking, for short or long periods of time.
Benefits and Paid Time Off
- We offer comprehensive benefits including:
- Flexible Medical Health Plans, subsidizing the majority of costs for the employee, their spouse/domestic partner and children;
- The ability to select between a variety of medical plans according to what best suits the employee’s needs;
- Dental and vision plans;
- Disability benefits;
- Life insurance;
- Up to 12 weeks fully paid of Parental Leave;
- Flexible spending account options;
- Pre-tax commuter benefits (parking and transit);
- Fitness and entertainment discounts;
- A variety of support through our employee assistance program (EAP);
- A 403(b) retirement plan with employer matching up to 4% after one year of employment
- Referral bonuses;
- All full-time Network Support Team employees are eligible for approximately 48 days off throughout the year including holidays, sick days, personal days and summer Fridays.
- Benefits are subject to change.
Compensation
- DREAM offers a competitive salary commensurate with relevant experience with the potential for an annual performance-based increase. The incoming salary range for this position is $60,000 to $70,000 per year. New hires are typically brought into the organization at a salary closer to the start of the range depending on qualifications, internal equity, and the budgeted amount for the role. All staff are eligible for annual performance-based increases. Because we value staff tenure in each role, we do not currently cap salary ranges.
At DREAM, diversity, equity, and inclusion are a matter of mission.
From our schools to our playing fields, DREAM is committed to building a team where each individual can bring their full identity and experience to work because representation matters—it enriches our team culture, enhances our ability to innovate, and strengthens our impact in and out of the classroom. DREAM engages staff that represent and appreciate the diversity of our majority Black and Hispanic student body, while working to ensure that our practices are equitable, welcoming, and productive. We are dedicated to creating a world where youth, especially youth of color, have permission to dream—along with the tools and opportunities to make their dreams reality.
All Kids Can. This Kid Can.
DREAM is Family.
Fun is a Serious Value.
Teamwork Makes the DREAM Work.
Fail. Persist. Exceed.
DREAM Big.
Applying to DREAM
We know applying for a new job can be a daunting process. In addition, studies have shown that historically underrepresented individuals often only apply to roles if they meet 100% of the qualifications. We encourage all applications! You may be just the person we need. If you have any questions about your application or interview process, do not hesitate to ask your recruiter; we are here to help!
DREAM provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact your recruiter.