Impact Director
City Year, Inc
Application Instructions
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Number of Positions: 1Work Location: 100% On-SitePosition Overview
City Year Jacksonville is seeking an Impact Director (ID), who is responsible for the overall management of the day-to-day programmatic operations and achievement of service outcomes. Reporting to the Managing Director of Impact, the ID supervises a team of Impact Managers who directly manage the AmeriCorps members to meet their service goals and have a rewarding year of service. The IDs oversee AmeriCorps member development, ensure a strong service impact, foster opportunities for member development, and support the overall efforts of City Year’s mission statement. Specifically, they will ensure the right conditions and resources are in place for City Year AmeriCorps members to deliver attendance, behavior, and course performance interventions for off-track students. IDs will also drive strategy to promote the long-term sustainability of the site, fostering strategic relationships at the school house and community level, and serve on the Impact Leadership TeamJob Description
Impact Manager Management
Develop, manage, and coach Impact Managers through daily contact, site visits to schools, weekly check-ins, beginning of year goal setting and planning, midyear and end of year performance reviews, and professional development opportunities.
Provide guidance on meeting monthly, quarterly, and annual Impact goals and administrative deadlines.
Facilitate best practice sharing across teams.
Support and work with Impact Managers in team leadership and to ensure that corps members are in AmeriCorps compliance.
Service Impact & Evaluation
Track Impact Manager’s data deliverables, teams' progress, observations, and general service impact.
Work with Impact Manager to ensure quality-of, and coaches around, day-to-day service implementation.
Regularly observe classroom and out-of-school activities.
Support Impact Manager in placing corps members in classroom.
Relationship Management
Build and maintain relationships with principal, district administration, and school liaison; serve as a supervisory contact.
Ensure Impact Managers are building strong relationships with school site stakeholders.
Establish presence during any City Year and/or school crises.
Create and oversee village and member engagement strategy.
Develop and advance relationships with specific school district stakeholders to advance service outcomes and remove barriers at the school and district levels.
Recommit all existing City Year school partners who meet Conditions for Success thresholds o Have all Service Partner Agreements signed.
Corps Member Management, Training, and Development
Maintain site’s adherence to standards and national programmatic baselines.
Meet as needed with Impact Managers and corps members regarding team management, accountability and standards issues, and manage disciplinary action regarding corps members.
Communicate with Impact Managers regarding AmeriCorps member development needs. City Year is committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply.
Work with the Impact Coach, Learning and Development Manager, and fellow ID to develop trainings and training vision.
Provide overall support for all corps member trainings.
Organizational Initiatives & Site Support
Participate as a member of the City Year National Network’s Impact Director Team.
Lead on selected network initiatives as needed, such as creating baseline trainings, collateral, and tools, or serving as a leader for special initiatives.
Partner with City Year Jacksonville’s departments and staff through applicant interview process, stakeholder engagement, event, and service day participation and cross-departmental committees as needed to ensure site-wide goals are met.
Basic Qualifications
In order to succeed in this role, an applicant must have the following competencies:
Team Leadership: Successfully leads diverse teams of individuals to achieve results; sets vision and appropriately delegates tasks; holds people accountable - proven ability to have tough conversations and to hold staff accountable towards their performance goals.
Talent Development: Maintains intellectual capital; shares leadership opportunities; supports talent development and staffing organization-wide; proven success managing diverse teams towards a common goal.
Communication: Understands audience to deliver convincing and well-organized presentations; facilitates effectively to move initiatives forward; uses brand to convey mission and goals; coaches others.
Decision Making/Judgment: Understands and manages organizational decision-making, including integration across network/departments; effectively communicates, manages, owns, and champions decisions being implemented.
Strategic Thinking and Planning: Develops and translates strategies into objectives, action plans, and measurements that build the capacity of the site/department.
External Relationship Development: Takes initiative in establishing new partnerships and external opportunities; ability to secure commitments to organization.
Additional Experience & Qualities
BA/BS or equivalent experience required.
City Year experience preferred.
Candidates with strong backgrounds in education and people management preferred.
Sets high expectations for self and others s/he is leading and holds self and team accountable for performance goals.
Able to develop diverse talent through performance plans, reviews, and leadership opportunities.
Ability to foster a positive atmosphere and effectively lead a team of staff members.
Commitment to and experience with community service, national service, and/or the development of young people as leaders.
Ability to work in a fast-paced environment.
Strong commitment to Diversity, Belonging, Equity, and Inclusion.
Must have reliable means of transportation.
The salary for this role is $62,000
Benefits
Full-time employees will be eligible for all benefits including vacation, sick days and organization holidays. You may participate in all benefit programs that City Year establishes and makes available to eligible employees, under (and subject to all provisions of) the plan documents that govern those programs. Currently, City Year offers medical, dental, vision, life, accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), and other benefits including 401(k) plan(s) pursuant to the terms and conditions of company policy and the 401(k) plan document. For more information, click here.
Employment at City Year is at-will.
City Year does not sponsor work authorization visas.