Application Instructions

Click Apply to submit your online application. Please attach a resume and thoughtful cover letter on the "My Experience" page in the "Resume/CV" field.

Active City Year Staff members must login to Workday to apply internally.

Number of Positions: 1

Work Location: 100% On-Site

Position Overview

The Managing Director, Impact (MDI) is responsible for deepening the impact of the service model, while also managing district and school relationships. The MDI ensures that our program delivers high quality Whole School, Whole Child (WSWC) services and develops AmeriCorps members’ leadership skills to help drive student and school achievement.

Job Description

Reporting to the Executive Director, the Managing Director, Impact (MDI) is responsible for leading the Impact Department, helping to develop and implement City Year Bay Area’s (formerly San José/Silicon Valley) educational partnerships, vision, and measurable impact, and to effectively manage the overall district relationships with Ravenswood City School District and Alum Rock Unified School District, including district level staff.

The MDI will work to train, implement, and evaluate outcomes of the strategic education plan, WSWC model, Early Warning Indicator meetings, collection and collation of student level data, and ensure that all AmeriCorps, City Year, and school district site education goals are met. The MDI will ensure the implementation of WSWC with fidelity to the model. In addition, the MDI will be responsible for strategically identifying, building, resourcing, and cultivating key relationships to drive success of the Impact Department.

Additionally, the MDI will serve on the site senior leadership team, helping to drive and support site-wide initiatives and projects.

Active Staff members must login to Workday/cyresource to apply internally.

Application Instructions:

Click Apply to submit your online application. Please attach a resume and thoughtful cover letter on the "My Experience" page in the "Resume/CV" field.

Location: Sunnyvale, CA (office)

Responsibilities

Primary responsibilities for this role include:

Management of the Impact Department Developing and maintaining a strong relationship with District Partners Service Product Development and Implementation Developing and maintaining department budget Providing a positive AmeriCorps Member Experience Participating as a member of the City Year National Network

Management of Impact Department

While day to day and school specific interactions with school partners will be owned by the Impact Managers, the MDI will work closely with these staff to make sure the message and implementation of service are aligned (especially the weekly/bi-weekly Early Warning Indicator meetings)

The MDI is responsible for managing the Learning and Development Director and Data and Analytics Manager. This includes holding weekly 1:1’s, coaching sessions, and developing initiatives to improve the overall service model. Impact Department budget which includes approving requests, managing the spending strategy, and coordinating with the operations department to track spending.

Developing and Maintaining Strong District Relationships

The MDI manages overall aspects of the district partnerships and will work with the Executive Director to develop district strategies. Primary responsibilities include ensuring a high level of quality, and measurable impact with students off-track from high school graduation. The MDI works with site leadership and school districts to identify and communicate City Year Bay Area’s long-term impact strategy in order to achieve long-term impact goals. This includes determining potential new schools, developing education partnerships, and building sustainable district relationships. The MDI is responsible for routine communication with key stakeholders in the district.

The MDI will be responsible for understanding the current education environment of the school districts we serve; Alum Rock Unified School District and Ravenswood City School District. He/she will lead on understanding and presenting the organization to district staff. The MDI will also be responsible for building and maintaining key relationships with decision-makers, support staff and others who advance City Year’s efforts.

The MDI will work closely with the local district point persons to make sure all goals are being met, and local district staff members feel informed and invested in the partnership. Additionally, the MDI will identify and engage staff within the districts to educate them about City Year San José/Silicon Valley’s service and ways to support it. This will be accomplished by attending external meetings, joining community groups or work groups, and tracking media on education topics. The MDI will communicate findings to the site’s leadership team to inform them of new developments that may affect our education vision and service.

Service Product Development/Content Management

The MDI will lead the development and execution of the site’s Whole School Whole Child strategy for product development and content management implementation, review, and evaluation. The MDI is responsible for setting the vision and strategy of AmeriCorps Member observations and will collaborate with the Impact Team to ensure AmeriCorps Members are properly implementing the WSWC model. The MDI will also obtain feedback from corps members, staff members and school partners, review best practices from City Year and education experts, and review City Year data. In addition, the MDI will target areas of strength and improvement to promote to colleagues or to address through additional training and resources.

Department Budget

The MDI will work with the Executive Director and Chief of Staff to develop and maintain the Impact Department budget. He/she will manage expenses for AmeriCorps Experience and school service needs. Additionally, the MDI will collaborate with the Managing Director of Development to ensure the criteria of site grants are being met.

Positive AmeriCorps Member Experience

The MDI will work with the Impact Department and the entire staff to ensure all AmeriCorps members have a positive year of service. This will involve communicating needs to the Advisory Board, planning and implementing celebrations days for the AmeriCorps Members, and working with Impact Managers to facilitate conversations with corps.

Participation as member of the City Year national network

The MDI is expected to be an active member of the City Year national network by participating in conference calls/meetings, responding to emails, and completing other tasks as necessary. The MDI may also be asked to lead on select network initiatives.

Basic Qualifications

• BA/BS required, Master’s Degree in Education, Social Work, Urban Studies, Youth Work, or other related field a plus.
• Experience working with or for a school district, local Bay Area School Districts is a plus.
• Demonstrated ability to work with and inspire a diverse team of young adults in educational, community service, or youth development organization.
• Proven Relationship Management Skills – the ability to strategically identify, build, and cultivate relationships within the school district, and among educational partners and stakeholders.
• Outstanding planning skills – the capacity to strategically imagine, plan, and implement initiatives.
• Strong commitment to and experience developing a diverse and inclusive workforce and working effectively with people with different work styles and backgrounds.
• Demonstrated management experience.
• Excellent problem solving skills.
• Ability to work with and interact with multiple, diverse stakeholders.
• City Year / AmeriCorps experience a plus.
• Excellent written and oral communication skills.
• Demonstrated proficiency in computer skills (MSWord, MS Excel, PowerPoint, Outlook).
• Possess a valid driver’s license and vehicle.

Benefits