School Year: 2026-27

Start Date: 7/15/2026

Hourly rate: $17-$20

Schedule: ~ 7:30-3:30 pm (Full-time, 40 hours/week)

About Achievement First:

Across our growing network of high-performing public charter schools, our students in historically underserved communities enter our doors seeking a great education. We are looking for you. We are a network of innovators, of dedicated educators committed to pursuing excellence for ourselves and our students, of content nerds with a deep knowledge and love of subject matter, and of advocates with an unwavering commitment to inspiring all students to reach the high expectations that help them succeed.

We believe in the fierce urgency of now. In our classrooms, our students benefit from high-quality, rigorous, and engaging instruction infused with a contagious enthusiasm for both the content and the learning process. Our students know they can and will achieve, and every day we work to provide them with opportunities for deep intellectual engagement across all subjects and content areas. Our students will graduate from top colleges and universities and then will have access to all of the life and leadership opportunities that flow from a great education. Our students will change the world.

About the Role:

The Operations Assistant is the face of the Achievement First campus and a key member of the school’s operations team. The primary responsibility of the Operations Assistant is to operate a welcoming and efficient main office. The Operations Assistant will work closely with the Director of School Operations and report directly to them. The ideal candidate is a highly personable, systematic, and extremely organized worker-bee who deeply believes in the Achievement First school model and is committed to helping build a network of high-performing schools.

Responsibilities of the Operation Assistant will include, but are not limited to:

Front-Office Management

• Welcome visitors; serve as a gatekeeper to address questions and minimize interruptions of the school admin team
• Answer phones, redirect inquiries as necessary, and relay messages to staff promptly.
• Receive and distribute mail and shipments.
• Maintain a clean and organized office environment, and keep complete sets of commonly used forms for staff and families.

Student Information, Data, & Reporting

• Use Achievement First’s Student Information System (SIS) to reconcile student attendance daily.
• Use the SIS to maintain and update all student contact/demographic information, as directed by the Student Services Manager.
• Manage student issues, such as processing late arrivals and following up with the families of absent students.
• Assist the operations team with the administration and processing of regular student tests.
• Produce accurate and timely student attendance, disciplinary, honor roll, and other reports for the school admin team.
• Assist the Student Services Manager with compiling data for various reports.

School Communications & Documents Archive

• Produce letters, memos, and other notices
• Ensure that past memos, notices, and other school-specific documents are posted to the Shared Server

Supplies and Equipment Maintenance

• Fulfill staff supply requests
• Maintain office equipment (i.e., ensure copiers are operational and fully stocked with toner, paper, etc.).
• Conducts weekly supply inventory/equipment checks and restocks as necessary. Handles packages and supports stocking paper.

General Support

• Assist the Operations Team in preparing the campus annually for the start of the new school year.
• Assist the Student Services Manager with the coordination of school events, test administration and processing, production, and distribution of school memos, etc.
• Assist with the filing of documents and records

Skills and Characteristics

• Belief in the Achievement First mission and educational model
• Excellent written and verbal communication skills
• Solid technical skills and experience with Microsoft Word, Excel, PowerPoint, Publisher, and Google Suite
• Project management skills
• Strong communication and customer service skills
• Ability to adapt quickly and move urgently
• Detail-oriented and highly organized
• Highly motivated and capable of seeing projects through from beginning to end
• Ability to work autonomously as well as take direction as needed
• A cheerful and welcoming demeanor, customer service
• Maturity, humility, strong work ethic, sense of humor, and a “whatever it takes” disposition

Educational Background and Work Experience

• High School Diploma or equivalent required
• Bachelor’s degree from an accredited 4-year institution or Administrative experience is highly preferred
• Bilingual (Spanish/English)-Preferred

Compensation & Benefits

• Employees at Achievement First are provided with a competitive salary. Our salaries are set through a lens of equity and based on an individual’s skills, education, and years of experience relevant to the role. Operation Assistants’ hourly rates range from $17.00 to $20.00, based on experience.
• As a regular full time employee of Achievement First, you will be eligible for benefits that include medical, dental, vision, and life insurance as well as a 403(b) retirement benefit package with match and paid Family Leave.